This store is a member in good standing of
TIAS.com. TIAS.com has been serving Internet customers
since 1995. All members of this mall have agreed to respond
promptly and professionally to all questions, comments,
complaints and other reasonable requests regarding their web
pages or the goods and services offered through them.
All members of the TIAS.com mall have
agreed to respond promptly and professionally to all
questions, comments, complaints and other reasonable requests
regarding their web pages or the goods and services offered by
This merchant has agreed to the TIAS.com buyer/seller assurance policy that permits
its customers to return any goods (in original shipped
condition) that were ordered through merchant's web site for
any reason within a reasonable period (generally 7 days after
receipt of goods). In most cases, the cost of shipping is not
subject to refund. Click here for details.
the unlikely event that there is a problem with your purchase
that cannot be resolved with the merchant and that is not
already covered by a third party (such as but not limited to
postal insurance, purchases covered under your credit card
purchase agreement or automatic purchase coverage from online
payment services such as PayPal or Google) your online
purchase from Grandma's Basement is guaranteed by TIAS.com for up
to $500 of the purchase amount.
Customer complaints regarding purchases or
merchant conduct are subject to review by TIAS.com.
Merchants who are found to be in violation of mall rules will
have their Web site shut down and will be barred from
conducting further business through the mall. For assistance contact